SMALL BUSINESS TECHNOLOGY PORTFOLIO GUIDE
100% Remote Technology Solutions for Businesses with 5-19 Employees
Transforming Small Business Technology
Enterprise-Grade Solutions
Access sophisticated technology solutions designed specifically for businesses with 5-19 employees, without the enterprise-level complexity or cost.
Predictable IT Expenses
Transform unpredictable technology costs into manageable monthly expenses, improving cash flow and eliminating budget surprises.
Enhanced Security
Protect your business with comprehensive security solutions that safeguard your data, systems, and reputation without requiring onsite visits.
Cloud-First Approach
Leverage the power of cloud technology to enable seamless remote work, collaboration, and business continuity from anywhere.
Foundation Essentials Package
Remote Help Desk Support
Access unlimited remote assistance for all your technical issues with guaranteed response times of one hour or less for critical problems. Our user-friendly ticketing system includes screen sharing capabilities to resolve issues quickly.
Cloud-Based Monitoring
Benefit from 24/7 proactive monitoring of all covered devices, with automated maintenance and patching through secure cloud channels. Early issue detection prevents downtime without requiring onsite visits.
Endpoint Protection
Secure your business with comprehensive protection against malware, ransomware, and other threats. Our cloud-managed security solutions provide real-time protection for all your devices.
Business Impact
- 99.9% uptime for critical systems
- 85% reduction in unexpected IT issues
- 24/7 protection against common threats
Business Productivity Suite
Microsoft 365 Management
Complete remote license management, security configuration, user onboarding/offboarding, and optimization of SharePoint and Teams - all managed virtually without disrupting your workplace.
Google Workspace Management
Streamlined account provisioning, security setup, data migration, and custom workflow development, all handled remotely to enhance your team's productivity and collaboration.
Mobile Device Management
Secure configuration of company and personal devices with remote wipe capabilities, app management, and policy enforcement to keep your data safe across all platforms.
VoIP Phone Services
Cloud-based phone system implementation with mobile integration, virtual configuration of call routing, and simplified monthly billing for seamless communication from anywhere.
Complete Security Shield
Advanced Endpoint Protection
Enterprise-grade security for all devices
Cloud-First Network Monitoring
24/7 oversight of your network security
Virtual Firewall Management
Remote configuration and maintenance
Security Awareness Training
Empowering your team against threats
Basic Compliance Services
Meeting industry regulations
Our Complete Security Shield delivers comprehensive protection against ransomware and data breaches while ensuring documented compliance with industry regulations. Small businesses implementing our security package experience a 92% reduction in successful phishing attempts.
Remote Technology Management
Remote Help Desk Support
Unlimited remote assistance for day-to-day technical issues with response times of 1 hour or less for critical problems. Our support team uses screen sharing to resolve issues quickly without needing to visit your office.
Cloud-Based Monitoring & Management
24/7 proactive monitoring of all covered devices with automated maintenance and patching through secure cloud channels. Early issue detection and resolution happens without disrupting your workplace.
Hardware Procurement
Business-grade equipment sourcing at competitive prices with remote pre-configuration and drop-shipping directly to your location. Our team provides virtual setup guidance via screen sharing.
Remote Technical Support
100% remote assistance for all technical needs through advanced troubleshooting via secure screen sharing. We offer virtual guidance for end-user hardware replacement with predictable rates.
Comprehensive Security Services
Endpoint Protection
Cloud-managed SentinelOne security for all devices with real-time threat detection and automated response. Our solutions include ransomware protection with rollback capabilities.
Cloud-First Network Monitoring
24/7 oversight of cloud-managed firewalls and access points with immediate alerts for unusual activity or outages. We provide remote performance optimization without onsite visits.
Anti-spam Filtering
Cloud-based email protection with remote configuration of phishing and malware detection. Customizable filtering policies are managed remotely with web-based reporting.
Security Awareness Training
Cloud-delivered training modules for all employees with remote simulated phishing campaigns. We provide virtual security policy development and implementation.
Cloud & Productivity Solutions
Microsoft 365 Management
Remote license procurement and security configuration with virtual user onboarding/offboarding and SharePoint/Teams optimization.
Google Workspace Management
Remote account provisioning and security setup with cloud-based data migration and virtual integration with existing systems.
Cloud Storage Solutions
100% cloud-based file sharing infrastructure with automated backup, version control, and remote access management.
VoIP Phone Services
Cloud-based phone system implementation with remote mobile integration and virtual configuration of call routing features.
Data Protection & Compliance
Cloud Backup Solutions
Automated daily backups with secure encryption
Remote Verification
Regular testing ensures data integrity
Recovery Support
Virtual guidance for restoration
Compliance Services
Industry-specific requirement guidance
Our data protection solutions provide peace of mind with 100% cloud-based automated daily backups and secure encrypted storage requiring no onsite hardware. We remotely verify backups and provide virtual guidance for file restoration. For businesses with regulatory requirements, our basic compliance services include gap analysis, documentation of security controls, and guidance for industry-specific requirements.
The Visual Edge IT Difference
100%
Remote Management
Complete IT management without workplace disruptions or onsite visits, allowing your team to stay focused on core business activities.
24/7
Proactive Support
Continuous monitoring and maintenance that prevents issues before they impact your business, rather than just fixing what breaks.
0
Budget Surprises
Fixed monthly fees eliminate unexpected technology costs, helping small businesses effectively manage cash flow and plan for growth.
4X
Productivity Boost
Our cloud-first architecture enables work-from-anywhere capability, significantly increasing team efficiency and collaboration.
Client Success Stories
Sarah Johnson
"Visual Edge IT's remote-only approach is perfect for our distributed accounting team. They manage our entire IT infrastructure without ever stepping foot in our office, which keeps our operations flexible."
Founder, Johnson Accounting Services
Michael Chen
"As a 15-person law firm, we needed enterprise-grade security without constant onsite visits. Visual Edge IT delivers exactly that, plus the peace of mind that comes with 24/7 remote monitoring."
Partner, Chen & Associates Legal
Dr. Lisa Rodriguez
"Managing patient data securely is our top priority. Visual Edge IT's compliance services and cloud backup solutions give us confidence that we're meeting all requirements while focusing on patient care."
Owner, Rodriguez Family Healthcare
Your Path to Better IT
Virtual Discovery Call
We'll discuss your current challenges and business objectives in a no-obligation online meeting. Our technology consultants will listen to understand your unique needs and explain how our remote-only approach can benefit your business.
Remote Technology Assessment
Our team will evaluate your existing infrastructure and security posture using cloud-based tools. This comprehensive assessment identifies vulnerabilities, inefficiencies, and opportunities for improvement without disrupting your operations.
Virtual Solution Design
Based on our findings, we'll create a customized technology plan aligned with your needs and budget. This detailed roadmap outlines recommended services, implementation timelines, and expected business outcomes.
Remote Onboarding
Our proven process ensures a smooth transition with zero onsite disruption. We'll implement your new technology solutions, migrate data, configure security settings, and train your team through virtual sessions.
Ready To Transform Your Business Technology?
Schedule a Virtual Discovery Call
Book a no-obligation consultation with one of our small business technology specialists. We'll discuss your current challenges and explain how our 100% remote solutions can improve your business operations.
Available Monday-Friday, 8am-6pm EST
Request a Free Remote Technology Assessment
Get a comprehensive evaluation of your current IT infrastructure and security posture using our cloud-based assessment tools. We'll identify vulnerabilities and opportunities for improvement without disrupting your business.
Download our Small Business IT Guide
Access our complete guide to modern IT solutions for businesses with 5-19 employees. Learn how cloud-first technology can reduce costs, improve security, and enable efficient remote work for your team.
Contact us today at (800) 828-4801 or email estavola@visualedgeit.com